About Us

Casinokai was founded in 2019 with a simple idea: give U.S. players a fair, fun, and modern place to play slots and table games using sweepstakes-friendly options. The inspiration came from years of listening to players who wanted higher transparency, straightforward bonus mechanics, and a polished game lobby that works on desktop and mobile. From that first concept, we built a site focused on clarity, balance, and momentum—so players can enjoy the thrill without guessing what comes next.

Our Mission — Fairness, Service, and Balance

Our core mission is to provide an honest, responsible gaming experience that puts players first. We commit to fair play, clear terms, and fast support. That means transparent bonus rules, reliable payments, and customer service that answers questions promptly. We want every player to feel confident they’re playing in a safe, well-run environment.

Games You’ll Love — Variety and Quality

Casinokai offers a wide selection of games, including video slots, progressive jackpots, classic table games, and live dealer-style options where available. We partner with top-tier studios to deliver polished, engaging titles from providers such as Betsoft, Hacksaw Gaming, Kalamba Games, Red Rake Gaming, and SG Gaming (Scientific Games), among others. That partnership mix ensures fresh releases, exclusive features, and stable performance across devices.

Welcome Bonuses and Player Perks

We run a variety of promotions to reward play and loyalty. New players can benefit from offers like the No Deposit Bonus (1,000 Gold Coins + 2.5 Sweeps Cash) that activates automatically, daily login rewards that can add up, and a VIP program with CoinBack and level-up prizes. Note key rules up front: many promotions carry wagering requirements of up to 10x before redemption, most offers expire quickly, and the minimum redemption is $50. Some bonuses and services are restricted in certain states (CT, DE, ID, LA, MI, MT, NJ, NV, WA).

Payments, Currency, and Secure Transactions

Casinokai accepts a range of payment methods that make deposits and withdrawals convenient for U.S. players, including ACH, major cards like Visa and MasterCard, PayPal, Neteller, Skrill, and select gift cards. All transactions are conducted in U.S. dollars. We use industry-standard encryption (SSL/TLS) and secure servers to protect your personal and financial information, and we work to keep payment flows fast and transparent.

Player Protection and Responsible Gaming

We take responsible gaming seriously. Players can set deposit limits, use time-outs, and access self-exclusion options if they need to step back. Our customer support team and FAQ are available to explain tools and help with account controls. If you feel your play is becoming a problem, we encourage you to use these tools and reach out for support.

Customer Support — We’re Here When You Need Us

Getting help should be easy. Casinokai offers a comprehensive FAQ, live chat for real-time support, and email assistance at support@casinokai.us. Whether you have questions about a bonus, need help with a withdrawal, or want guidance on responsible gaming tools, our team responds quickly and respectfully.

Meet the People Behind Casinokai

Our team combines casino veterans, compliance specialists, game curators, and customer-care professionals who share a passion for fair, enjoyable play. We’re proud of a culture that values transparency, clarity, and practical solutions—so when you contact us, you’re talking to people who understand the games and the rules that protect players.

Recognition and Trust Signals

While we keep improving every day, players and reviewers have praised Casinokai for its game variety, user-friendly interface, and reliable support. You can read our full evaluation and detailed review to see how we compare across bonuses, software, and payout experience.

Play with Confidence — Join the Community

Ready to explore? Create an account, claim eligible bonuses, and try our curated game lobby. We encourage smart play—set your limits, read the terms, and use support when you need it. Casinokai is built to deliver excitement in a secure, responsible way—come see what our community appreciates and start spinning with clarity and fairness on your side.